Privacy & Cookies Policy

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Introduction

PropFundX (hereinafter referred to as the “Company”, “we”, “us” , or “our”) has created this Privacy Notice to explain our data collection and processing practices. By using our Services, you agree to our policies and procedures regarding personal information. If you have any questions or comments, please contact us at  [email protected]. If you do not agree with our policies, please refrain from using our Services.

Purpose

Our Privacy Policy below describes in detail how the company handles the collection, management and protection of all confidential Client’s information. The Company and its related entities are responsible for the protection of the privacy and the safeguarding of clients’ personal and financial information. By opening a trading account with the Company, the client hereby gives its consent to such collection, processing, storage, and use of personal information by the Company as explained below. This policy forms part of the Client’s agreement with the Company and therefore by entering into an agreement with the Company you also agree to the terms of this Policy, as set out in this document.

Our Commitment to You

We understand the importance of maintaining the confidentiality and privacy of your Information. By entrusting us with your information, we would like to assure you of our commitment to keep such information private. We have taken measurable steps to protect the confidentiality, security and integrity of personal data. The Company is responsible for the protection of the privacy and the safeguarding of clients’ personal and financial information. By opening an account or establishing a business relationship with the Company, the client hereby gives his/her consent to such collection, processing, storage and use of personal information by the Company. 

The Company respects the privacy of its clients, understands its importance and maintains trusted and confidential information provided by its clients as one of its highest priorities. As such, the Company may use personal information for necessary and limited purposes only. In general, personal information may be used to contact you with updates and other relevant information; to perform surveys that are useful to the Company and to create and maintain network directories. 

The Company owns and operates this website and endeavours to keep the information provided by this website up to date at all times; makes no representations and/or warranties of any kind, express and/or implied, about the completeness, accuracy, reliability, suitability and/or availability with respect to the website and/or the information, products, services and/or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own personal risk.

Collection of Personal Data

The Company refrains from any type of disclosure of personal and/or non-public information. The Company collects the necessary information required to open a client’s account, establish a business relationship and to provide clients with the services they require. The information the Company collects includes information required to communicate with and identify its clients. Further, the Company is required to request and acquire personal information in order to fulfil legal and regulatory requirements.

What Information Do We Collect?

We collect personal information voluntarily provided by you when you register on our Services, express interest in our products/services, participate in activities on the Services, or contact us. The personal information we collect may include:

  • Names
    • Phone numbers
    • Email addresses
    • Physical addresses
    • Billing addresses

The Company does not collect sensitive information, such as social security numbers or other information unnecessary for our operations.

For payment processing, we may require data necessary to complete the transaction, such as the payment instrument number and security code. This information will be managed securely by our payment processors. Please review their privacy notices on their respective websites.

It is crucial that all personal information you provide is accurate, complete, and current. If there are any changes to your personal information, it is your responsibility to notify us.

Protection of personal information

Any personal information is treated as confidential and may be shared only within the Company, by its employees and affiliates for business purposes, as permitted by the applicable law and will not be used for any purpose other than in connection with the provision, administration and improvement of our Services to you or the furthering of our Agreement between us, establishing and managing your account or a relationship between us, reviewing your ongoing needs, enhancing customer service and products, giving you ongoing information or opportunities that we believe may be relevant to you, improving our relationship, anti-money laundering and due diligence checks, for research and statistical purposes and for marketing purposes (according to the Agreement between us), as applicable. 

The information may be disclosed to third parties, such as the Company Partners and Affiliates for the purposes stated above only. Our Company Partners, Affiliates, and Business Introducers maintain the privacy of your information to the same extent the Company does in accordance with this policy. 

Information may also be provided to non-affiliated companies, providing professional, legal, and accounting services. Non-affiliated companies that assist the Company in providing services to you are required to maintain the confidentiality of such information and to use your personal information only in the course of providing such services for the purposes that the Company dictates and within the ambit of the applicable law

Information Automatically Collected

When you use, navigate, or visit our Services, we automatically collect various types of information. This data does not directly reveal your identity (e.g., name or contact information) but may include:

  • IP address
    • Browser and device specifications
    • Operating system
    • Language preferences
    • Source URLs
    • Device name
    • Country
    • Location
    • Usage information for our Services
    • Other technical details

This information is primarily used to ensure the security and proper functioning of our Services and for internal analysis and reporting. Like other businesses, we also gather information through cookies and similar technologies.

Logs and Usage Data

This refers to information related to service, diagnostics, usage, and performance, which our servers automatically record when you access or use our Services. This data is stored in log files and may include:

  • IP address
    • Device information
    • Browser type and settings
    • Information about your activities within the Services (e.g., timestamps of usage, pages/files viewed, searches conducted, and other actions)
    • Device event information (e.g., system activity, error reports, hardware configurations)

Security and Safeguard measures of Personal Information

The Company takes the safeguarding of your data very seriously. The Company has taken measures and precautions to protect the security of your personal information. Our employees understand to respect the confidentiality of your personal information. We have secure servers that your personal information is stored in. We limit access of your Information only to those employees or partners that need to know the information in order to enable the carrying out of the agreement between us. We have procedures in place regarding how to safeguard and use your Information, for example by requesting our affiliates and employees to maintain the confidentiality of your Information. When we consider that the personal information in no longer needed, we will remove any details that will identify you and we will securely destroy the records.

How We Use Your Information

We process your information for several purposes depending on your interaction with our Services. These purposes may include:

  • Facilitating account creation and authentication
    • Identifying fraudulent activity
    • Seeking feedback and communicating with you about your use of our Services
    • Protecting someone’s vital interests, such as preventing harm

We process your personal data only when necessary and with a valid legal basis. These legal bases include your consent, compliance with applicable laws, providing services, fulfilling contracts, protecting your rights, and serving our legitimate business interests, as outlined in our Terms & Conditions. Additionally, we process data to protect the Company against fraud.

Legal Bases for Processing (EU and UK Users)

Under the General Data Protection Regulation (GDPR) and the UK GDPR, we process your information based on the following legal grounds:

  • Consent: We may process your information if you have granted us explicit consent for a specific purpose. You can revoke your consent at any time by contacting us at [email protected].
  • Legitimate Interest: We may process your information if it is necessary for our legitimate business interests, provided these interests do not outweigh your interests or fundamental rights and freedoms.
  • Legal Obligation: We may process your information to comply with legal obligations, such as cooperating with law enforcement or regulatory bodies, defending our legal rights, or using your information as evidence in legal proceedings.
  • Vital Interests: We may process your information if it is essential to protect your vital interests or the vital interests of others, such as in emergency situations.

Legal Bases for Processing (Canada Users)

For users in Canada, we process your information based on your express consent for a particular purpose or implied consent. You have the right to revoke this consent at any time. In certain exceptional cases, where the law permits, we may process your information without your consent, such as:

  • It is in an individual’s best interests and consent cannot be obtained promptly
  • It is necessary for fraud investigation and prevention
  • It is required for commercial transactions under certain conditions
  • It is contained in a witness statement for insurance claim evaluation and settlement
  • It is needed to identify injured, ill, or deceased people and communicate with next of kin
  • There are reasonable grounds to believe an individual has been or may be a victim of financial abuse
  • Collection and use with consent would jeopardize information availability or accuracy and collection is necessary for breach of an agreement or violation investigation
  • Disclosure is required by law, such as a subpoena or court order
  • It was created in the course of employment, business, or profession and consistent with the information’s original purpose
  • Its sole purpose is for journalism, art, or literature
  • It is publicly available and required by law

When and With Whom Do We Share Your Personal Information?

Your personal information may be shared in the following cases:

  • Business Transfers: During negotiations or completion of a merger, sale of assets, financing, or acquisition of our company or a part of it, your information may be shared or transferred to another company.
  • Working with Vendors: To provide the Services, we work with various third parties. We may share your personal information to ensure adherence to our Terms & Conditions and to protect against fraud or manipulation involving us or third parties.

Do We Use Cookies and Other Tracking Technologies?

We use cookies and other tracking technologies (e.g., web beacons, pixels) to access or store information. Our Cookie Notice provides detailed information on our usage of these technologies and options to decline certain cookies. We also utilize tracking methods like Google AdWords, Meta Advertising, and Google Analytics to gather and store data on user interactions with our websites.

How Long Do We Keep Your Information?

We retain your personal information only as long as necessary or legally required, including for tax, accounting, or other legal reasons. When we no longer need your information, we will either delete or anonymize it. If deletion is not feasible, we will securely store it and restrict access until it can be deleted.

How Do We Keep Your Information Safe?

We have implemented necessary and reasonable technical and organizational measures to protect personal information. However, no Internet or data storage technology is completely secure, so we cannot guarantee that your information will remain free from unauthorized access, theft, or alteration.

While we strive to protect your personal information, it is your responsibility to ensure the safety of the information you transmit through our Services. Use caution and only use the Services in a secure environment.

Do We Collect Information from Minors?

We do not intentionally collect information from or target individuals under 18. By using our services, you certify that you are 18 or older, or the parent/guardian of a minor using the services with your consent. If we discover any personal information from minors, we will promptly disable the account and erase the data from our records. If you become aware of any information collected from minors, please contact us at [email protected].

What Are Your Privacy Rights?

In regions with applicable data protection laws (e.g., European Economic Area, United Kingdom, and Canada), individuals have certain rights, including:

  1. Requesting access and a copy of your personal information.
    2. Requesting correction or deletion.
    3. Limiting the processing of your personal information and data portability (if applicable).
    4. Objecting to the processing of your personal information under certain circumstances.

If you wish to exercise any of these rights, please contact us. If you reside in the European Economic Area or the UK and believe your personal information is being improperly handled, you can file a complaint with your regional data protection authority. Their contact details can be found at this link.

For those in Switzerland, information on data protection authorities is available at this link.

Withdrawing Your Consent

If your personal information is being processed based on consent given under applicable laws, you have the right to revoke it at any time. To stop receiving marketing and promotional emails, click the unsubscribe link in our emails. You will be removed from our mailing lists. However, we may still send you non-marketing communications, such as service-related updates and account administration.

Account Information

To review, update, or delete your account details, follow these steps:

  1. Log in to your account settings and update your user account.
    2. Contact us using the provided information.

Upon request, we will deactivate or delete your account and related information from our active databases. However, some data may be retained for fraud prevention, problem resolution, investigations, enforcement of our legal terms, and compliance with legal requirements.

Cookies and Similar Technologies

The Company is committed to deliver the best possible service to you, and we provide clear information about how we use and store cookies from our website on your device(s). By continuing to use the Company’s website, you confirm that you are of legal age, and expressly agree and consent to this Policy. 

Web browsers are typically set to accept cookies by default. You can choose to remove or decline cookies, but this may impact certain features or services of our Services. To opt out of interest-based ads, visit Your Ad Choices.

For privacy-related questions or comments, email us at [email protected].

Controls for Do-Not-Track Features

Many web browsers, mobile operating systems, and apps have a Do-Not-Track (“DNT”) feature to signal your preference not to be tracked. However, as there is no agreed technology standard for DNT, we do not currently respond to DNT browser signals or other mechanisms that communicate your preference not to be tracked. If a future standard for online tracking is adopted, we will update this privacy notice and inform you.

Do California Residents Have Specific Privacy Rights?

As a California resident,

you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Requesting personal information disclosure.
    • Requesting data deletion.
    • Opting out of data sales.
    • Being free from discrimination when exercising your rights.

To exercise your rights, contact us by email at [email protected], or visit https://PropFundX.com.

We will verify your request based on the information provided, such as name, email, phone number, and other information. This process may require further verification if we cannot confirm your identity.

Upon receiving a verifiable request, we will respond within 45 days, potentially extending by 45 days if necessary.

Additionally, California residents can request to opt out of data sharing with third parties for direct marketing purposes.

Do We Make Updates to This Notice?

We may update this notice to reflect changes in our practices, legal requirements, or other factors. The updated version will be indicated by an updated “Revised” date and will be effective immediately upon posting. We will notify you of significant changes and provide a summary for easier understanding. We encourage you to review this notice regularly.

How Can You Contact Us About This Notice?

If you have any questions or comments about this notice, email us at [email protected] .

Contacting You

We may, for the purpose of administering the terms of our Agreement between us, from time to time, make direct contact with you by telephone, fax, email, or post. If you agree, we or any of our Affiliates of the Company or any other company in our group, may make contact with you from time to time, by telephone, fax, email or post for marketing purposes to bring to your attention products or services that may be of interest to you or to conduct market research.

Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with the Company. Any person wishing to opt out of further contact with the Company at any time whatsoever is entitled to do so, simply by contacting the Company by email at [email protected]  and requesting that no further contact on behalf of the Company be made.

Change of Information

You may inform the Company at any time that Your Information has changed or that you wish the Company to delete information we hold about you by emailing us at [email protected]. We will change or delete Your Information in accordance to your instructions, except to the extent that we are required to hold Your Information for regulatory or legal purposes, to provide you with the Services you have requested or to maintain adequate business records.

Right of Access

Under the Processing of Personal Data Protection Laws, as amended or replaced from time to time, you as a natural person have the right to obtain a copy of any personal information which we hold about you and to advise us of any perceived inaccuracy. To make a request, please contact us, verifying your identity and specifying what information you require. We may charge an administrative fee. You may contact us via e-mail at [email protected]

Restricted responsibility

The Company is not responsible for third party websites which are linked to https://PropFundX.com and has no control of the use or the protection of the information. Each time that a client is required to provide information for a link website which is a third-party website the information is recorded by the third party and under his responsibility and is not subject to the Company’s privacy standards and procedures. 

The Company and/or its employees shall not be held liable for any loss(es) and/or damage(s) including without limitation, indirect and/or consequential loss (es) and/or damage (s) arising from loss (es) of data and/or profit(s) arising out of and/or in connection with, the use of this website. The material and/or information contained on this website is solely for information purposes only. Material and/or information on this website, including, but not limited to, images, texts, policies, forms, agreements is owned and/or otherwise provided by the Company; should not be reproduced, and/or distributed and/or published in whole and/or in part for any purpose without the explicit written consent and/or permission of the Company. The material and/or information within this website should not be interpreted and/or comprehended as an offer and/or a solicitation of an offer, to investment services/activities and/or any financial instruments.

The Company takes no responsibility for, and should not be liable for, the website being temporarily unavailable due to technical issues beyond the Company’s control nor shall accept any liability for loss(es) and/or damage(s) as a result of reliance on the information contained within this website. Further, the Company is not liable for the privacy policies or the content of sites to which links are available and has no control of the use or protection of information provided by the clients or collected by those sites. Whenever a client elects to link to a co-branded web site or to a linked web site, the client may be asked to provide registration or other personal information. Please note that such information is recorded by a third party and will be governed by the privacy policy of that third party.

This website may be accessed worldwide, however the financial products mentioned on the website may not be allowed by law to all investors in all countries. Through this website you may be able to link to other websites which are not under the control of the Company. Such inclusion does not in any way imply any recommendation and/or endorsement from the Company in relation to the views expressed therein; they are only offered as a convenience to all visitors. The access to this website may be restricted to certain jurisdictions due to domestic legal restrictions. For such visitors and were users of this website subject to such legal restrictions are not allowed to access it, the Company bears no responsibility as well as to visitors or users or towards any individual who may access this website illegally.

This website is not intended to constitute legal, investment, consulting, or other professional advice or services. The Client, before making any decision or taking any action that might affect his/her personal situation and/or business, should consult a qualified professional advisor. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account.

The client agrees and acknowledges that the company may use and collect existing or further information or both to treat you fairly, and to understand your financial objectives and to ensure that relevant services are appropriate to your profile as well as to improve the services we are providing to you and to inform you of additional products, new services, promotional offers or any other marketing information. In case you do not want to get any information or promotional emails you should send a request to [email protected] .

Consent

By visiting and/or accessing https://PropFundX.com website, you consent to this Policy and for the Company to collect, maintain and use your personal information as per this Policy. 

Review of this Policy 

The Company reserves the right to amend its policies at any time by making them public on its official website https://PropFundX.com . Policies shall be reviewed/amended annually and/or as and when it is deemed necessary by Regulatory Authorities and the Compliance Officer and further approved by the Board of Directors. Should the Company materially change this Policy, including how it collects, processes, or uses clients’ personal information, the revised Policy will be uploaded on the Company’s official website. In such a case, the latest version of the policy published on the official website of the Company shall prevail. As such, Clients hereby consent, agree and accept that, posting of a revised Policy electronically on the Company’s official website forms the actual notice of the Company to its Clients. The Company encourages its clients to periodically review this Policy so that they are always aware of what information the Company collects, how it uses it and to whom it may disclose it, in accordance with the provisions of this Policy. Any dispute over the Company’s Policy is subject to this notice and the Client Agreement. Please contact us at [email protected] should you require additional clarification and/or further information, inquiries and/or questions.