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We use top security measures, such as encryption, secure payment processing, and regular security checks, to keep your personal and financial information safe.
You can reach our customer support team through our contact page, email us at [email protected], or use the chat feature on our website, or at the phone numbers +442033186900 and +442033186100.
PropFundX is a prop firm created by industry experts. Our goal is to give retail traders the best conditions and support, providing them with the help and resources they need to succeed in the trading world.
At PropFundX, we help talented traders use our funds to trade with their own strategies. You can earn up to 90% of the generated profits while not being responsible for any potential losses. Your success is our success, so we provide 1:1 personal coaching on the phone.
No, do not create multiple accounts using different registrations. Accounts with identical trading strategies, IP addresses, or wallets may be suspended according to our policies.
At PropFundX, we offer a wide variety of trading instruments for our traders, including:
•Forex
•Indices
•Cryptocurrencies
We plan to offer Futures and Options trading soon and are continually adding more tradable pairs.
For security reasons, please use credit cards that are registered in your own name to ensure a smooth payment process and avoid potential transaction issues.
If you’ve made a partial cryptocurrency transaction, follow these steps:
- Contact Support: Email our support team at [email protected].
- Provide Details: Include a screenshot of the transaction number or the hash reference number in your email.
- Complete the Transaction: Our team will send you a new payment link to complete the transaction.
Our support team will assist you promptly.
We accept all major payment methods. Please check our checkout page for available options.
Once payment for a Challenge or Funded account is cleared, you will receive login credentials via email and/or sms. All sales are final. If no trading activity has occurred, exceptions may be possible; please contact support for help.
When you pass your Challenge and decide to buy a Funded Account, your Challenge fee will be deducted from the price of the Funded Account you choose.
If your Funded Account is breached, it will no longer be eligible for payouts, even if it was profitable. When the Maximum Drawdown limit is reached, the account will be terminated, and any simulated profits will be lost. This policy also applies if your contract is terminated or if you violate our Terms of Service.
First Payout:
You can request your first withdrawal 30 days after receiving your funded account.
Simply visit your Trader Dashboard and click the “$” icon to initiate the withdrawal. A countdown is also displayed in your trader area to help track your withdrawal eligibility
Subsequent Payouts:
After your first payout, future payouts are spaced 30 days apart.
To request a payout, follow these steps:
1.Log in to Your Dashboard: On the PropFundX website, navigate to your dashboard.
2.Select “Payouts”: In the menu, click on “Payouts” to access the payout request form.
3.Fill Out the Form: Complete the payout request form. Note that once this form is submitted, your connected trading account will switch to view-only mode until the payout is processed, so ensure all trades are closed.
4.Processing Time: Payouts are processed within 1-3 working days. The minimum payout amount is 1% of the initial balance, including our split.
Sign Up Instructions:
First, sign up with your accurate first name, last name, and email address on the Sign Up page. Then, click “Sign up” to proceed.
You will need to complete the Know Your Customer (KYC) verification process once your evaluation is approved by our team. You can do this through the dashboard by going to Settings > Verify. A notification will also appear at the top of your dashboard to remind you about the verification process. The entire verification and approval process usually takes just a few minutes.
Steps involved in the KYC process:
- Proof of Identity: You can use any of the following documents:
- Government ID
- Driver’s license
- Permanent residence permit
- Passport
- A Selfie:
- The selfie must be a clear image that matches the Proof of Identity you have provided.
No, there are no restrictions on payouts. All payouts are processed promptly, provided that no rules have been violated.
As an independent contractor, you are responsible for managing and paying your taxes according to the tax laws and regulations in your location.
Reaching the maximum drawdown will breach your account, and it will no longer be eligible for trading.
If you reach the daily drawdown, all open positions will be automatically closed, and your trading activity will be paused until 0:00 GMT time. Your account is not breached.
To get funded by PropFundX, you need to successfully pass our challenge. This single-step evaluation is designed to showcase your trading skills and prove your capability to manage funded capital. Once you pass the challenge, you can access a funded account by paying a one-time access fee. If you have any questions, feel free to reach out to us at [email protected]
You can trade Forex, Crypto, Indices, Metals, and Energies with RAW spreads and no additional commissions at PropFundX.
Our platform provides very tight spreads, usually between 0.01 to 0.02, which are among the best in the industry. This helps keep trading costs low, offering an optimal trading environment.
We offer different leverage levels depending on the package purchased and the type of trading assets, up to 1:100.
No, PropFundX is not a broker and does not accept deposits. We provide access to a third-party platform where traders can demonstrate their skills.
If you reach the daily drawdown, all open positions will be automatically closed, and your trading activity will be paused until 0:00 GMT time. Your account is not breached.
If irregularities are detected in challenge completion, accounts may be placed under “evaluation” status with reduced leverage. To be reinstated to normal leverage, traders must demonstrate consistent trading practices.
If you experience any technical issues, such as platform outages or data feed disruptions, please contact our support team immediately for assistance.
No, there is no minimum time limit for holding trades. However, excessively short holding times may be flagged as high-frequency trading (HFT), which is prohibited.
Stop losses are not mandatory, but we highly recommend using them to protect your virtual capital and limit potential losses.
- Challenges: 4% daily drawdown, 10% total drawdown.
- Funded Accounts: 3% daily drawdown, 4%, 5% or 7% – total drawdown depending on the account.
Both daily and total drawdowns are dynamic and adjust based on your account’s performance.
Trading challenges are structured tasks with specific goals and performance metrics that traders must meet to qualify for a Funded Account.
We allow various strategies, including edging, grid trading, and Martingale. However, prohibited strategies include account sharing, high-frequency trading (HFT), algorithmic trading, and using delayed data feeds.
Yes, you are allowed to hold trades over the weekend during our trading challenges.
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